Shipping policy

# Shipping Policy

Last updated: October 31, 2026

This policy applies to orders placed at [tinyterrace.shop](https://tinyterrace.shop), operated by GUARDIAN RENOVATIONS AND EPOXY CREATIONS, INC.

## Destinations

We currently ship eligible orders to addresses in the United States and United Kingdom. Available destinations and shipping methods are confirmed at checkout. Carrier or local restrictions may prevent delivery to some addresses.

## Processing time

After payment is authorized and the delivery address is verified, orders are generally processed and dispatched within 2–3 business days. Weekends and public holidays are not business days. We will contact you if an unexpected issue affects processing.

## Estimated delivery

Estimated transit time after dispatch is 20–45 calendar days. This is an estimate and not a guaranteed delivery date. Customs, weather, carrier capacity, holidays, address issues, and transportation interruptions may affect delivery.

## Shipping charges and taxes

Standard shipping is free when the merchandise subtotal is greater than US$30. Any shipping charge for an order of US$30 or less is displayed at checkout before payment. We do not request separate tax or import-duty payment at delivery; applicable amounts are included in the checkout total or handled by us where required by law.

## Tracking and missing shipments

To request available tracking information, email panbadegrahid@outlook.com with your order number. Tracking events may take time to appear after dispatch.

If a shipment appears delayed or missing, contact us with your order number and delivery address. We will review the carrier information and open an inquiry where appropriate. If the carrier confirms the parcel is lost, we will arrange a replacement or refund at no additional cost, subject to availability and applicable law. If tracking shows delivery but you cannot find the parcel, check with household members, neighbors, building staff, and the carrier; we can help investigate.

## Address corrections

Please verify your shipping address before submitting an order. Contact us quickly if you identify an error; changes cannot be guaranteed after dispatch. We will not add taxes or duties to a replacement needed because of carrier loss or our fulfillment error.

For shipping or tracking questions, email panbadegrahid@outlook.com.