Orders are generally processed within 2–3 business days. Estimated delivery after dispatch is 20–45 calendar days. Carrier, customs, and other transit delays may affect the estimate.
When is standard shipping free?
Standard shipping is free when the merchandise subtotal is greater than US$30. Any charge for orders of US$30 or less is shown at checkout before you pay.
Can I return my purchase?
Eligible items may be returned free within 30 calendar days after delivery. Contact panbadegrahid@outlook.com with your order number to get return instructions before sending the item back.
How do I obtain tracking or report a lost parcel?
Email panbadegrahid@outlook.com with your order number to request available tracking details. If the carrier confirms the parcel is lost, we will arrange a replacement or refund at no additional cost, subject to availability and applicable law.
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